Shipping & Returns

 

When will I receive my order? 

Your order will be sent out within the next 1-2 working day. Your order is shipped with our main delivery services Hermes or Royal Mail. All orders can take up to 5 working days to be delivered, depending on the service that you selected at checkout. Please take into account that all orders can take up to 2-3 extra days due to COVID. 

Please keep in mind that standard international deliveries can take up to 18+ days excluding the the extra days your parcel can be held by customs. 

IMPORTANT

My order was cancelled 

All placed orders can be cancel if the item is no longer in stock or unavailable shipping services or shipping rates are not feasible to offer. 

Lost Mail

If you believe your parcel has been lost, please contact us at hello@pregnancyclock.com and we’ll you through your compensation process. Please note that all shipments are fully tracked and insured for your peace of mind.  

Wrong Address Disclaimer

It is the responsibility of the buyer to ensure that s/he provides their shipping address correctly. We do our best to speed up processing and shipping times, hence why there is a small opportunity to change or cancel your order and shipping details. If you decide to cancel or change your shipping details, please contact us at hello@pregnancyclock.com as soon as you place your order. We will do our very best to make the requested  changes, however, it is not guaranteed that we will be able to, as there are varying time limits in which we are able to do so.  We will not be held responsible for parcels that are delayed, lost or unable to be delivered, due to the incorrect address being given.

Please note couriers may leave your packages with a neighbour or in a safe place if you are not able to receive your package. If you prefer the courier not to, please leave a comment in the note to seller section upon check out.

 

Please note that Pregnancy Clock is NOT able to ship to the following countries due to a variety of shipping complications: Afghanistan, Albania, Algeria, Angola, Azerbaijan, Bahrain, Bangladesh, Belarus, Benin, Bermuda, Brazil, Botswana, Bulgaria, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Cook Islands, Democratic Republic of the Congo, Republic of the Congo, Cote d'Ivoire, Cuba, Cyprus, Czech Republic, Djibouti, Dominica, Dominican Republic, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guatemala, Guyana, Haiti, Hungary, India, Indonesia, Iran, Iraq, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Marshall Islands, Mauritania, Micronesia, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, North Korea, Oman, Pakistan, Papua New Guinea, Palau, Paraguay, Palestine, Peru, Philippines, Qatar, Russia, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Somalia, South Africa, South Korea, South Sudan, Solomon Islands, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uzbekistan, Vatican City, Vanuatu, Vietnam, Venezuela, Yemen, Zambia, Zimbabwe.